Shipping & Returns

We process and post orders daily so that they arrive as soon as possible.

Orders placed after 12noon Central Time will be sent on the following business day. We use Australia Post for our deliveries.

By placing an order with Cinquante, you are responsible for original shipping charges, and all applicable costs of returning your purchase if it is not what you expected. You have 14 days from the shipping date to return your purchase for a refund. If you wish to return an item simply because you change your mind, Cinquante will gladly exchange or refund, provided that the item is in original condition, unworn and with original packaging. In the interests of hygiene and for your protection we do not accept returns of, or provide refunds for pierced earrings & packs containing earrings unless the items are of unsatisfactory quality.An email with shipment tracking details will be sent to your nominated email address once the order is dispatched. Cinquante will not cover the cost of lost or stolen orders once delivered.

Please note that we can not guarantee any changes or cancellations of orders once processed.